Terms and Conditions for
Vantage Gold Card™ Acceptance By Members
1. SCOPE OF THIS AGREEMENT: DEFINITIONS AND GENERAL
PROVISIONS
a. Scope.
This document, the accompanying Application to accept the Card ("Application),
and our other policies and procedures (which we may amend from time
to time) constitute your Agreement to accept Vantage Gold Cards™ in
Canada and/or the United States of America. By accepting our Cards you
agree to be bound by this Agreement.
b. Definitions.
Affiliate
means any entity that controls, is controlled by, or is under common
control with either party, including its subsidiaries.
Agreement
means this document, the accompanying Application, and our other policies
and procedures (which we may amend from time to time).
Card
means the Vantage Gold Card™
as duly issued by us to our users under our form of User Agreement and
which is contained in an Apple I Phone application.
Cardmember
means the person whose name appears on the Card.
Establishments
means all of your and your Affiliates' locations, outlets, websites,
online networks, and all other methods for selling goods and services,
including methods that you adopt in the future.
I Phone
means the Apple I Phone device, which we have chosen as the platform
for our Vantage Gold Card™ privilege facility.
Marks
mean names, logos, service marks, trademarks, trade names, taglines,
or other proprietary designations.
We, our,
and us mean Vantage Hospitality Inc., a Canadian Corporation.
You and your mean the entity accepting the Card under this Agreement.
Other defined
terms appear in italics in the body of this Agreement.
c. List
of Affiliates. You must provide to us a list of your Affiliates
conducting business in your industry and notify us of any subsequent
changes in the list You must notify us if you have any Establishments
in the United States (U.S),
Puerto Rico, the U.S, Virgin Islands, and any other U.S. territory and
cause them to comply with an addendum to this Agreement governing Card
acceptance there (U.S. Addendum).
d. For
Your Use Only. This Agreement covers only you.
2. ACCEPTING
THE CARD
a. Acceptance.
You must accept the Card as a "VIP" or preferred entry or other
privilege or hospitality facility at the Establishment to which your
accompanying Application relates when presented by our users as an Apple
IPhone application display. You agree that Sections 2.a. through 2.d.
are reasonable and necessary to protect the Cardmember's choice of which
Card to use and that privilege cards are interchangeable.
b. Communicating
Privilege Methods. Whenever you communicate the privilege methods
you accept to customers, you must indicate your
acceptance of
the Card and any Third Party Products (if applicable) and display our
Marks (including any Card application forms we may provide you and,
if applicable, any Third Party Marks according to our guidelines and
as prominently and in the same manner as any other privilege cards,
services, or products (collectively, Other Privilege Products).
c. Conduct
with Cardmembers. You may apply commercially reasonable rules to
the use of the Card, (including a periodic PIN number) but you must
not: (i) try to dissuade Cardmembers from using the Card; (ii) criticize
or mischaracterize the Card or any of our services or programs; or (iii)
impose any restrictions, conditions, or disadvantages when the Card
is accepted that beyond those which are set out in the Card.
d. Other
Conduct. You must not: (i) engage in activities that harm our business
or brand; or (ii) indicate or imply that you prefer, directly or indirectly,
any Other Privilege Products over the Card.
e. Prohibited
Uses, You must not accept the Card for: (i) illegal business transactions;
or, (ii) other items of which we notify you. You must not use the Card
to verify your customer's age.
3. NOTICES
a.
Delivery and Receipt. Unless otherwise explicitly provided for
herein, all notices hereunder must be in writing and sent by hand delivery;
or by first-class mail, postage prepaid; or by expedited mail courier
service or by electronic mail ("e-mail"); or by facsimile transmission,
to the addresses set out below. Notices will be deemed received and
effective according to the following: a) upon delivery, if hand-delivered;
b) upon the earlier of (i) the next business day after being sent or
(ii) upon receipt, if sent by e-mail or facsimile transmission; or c)
upon the earlier of (i) three days after mailing or (ii) receipt if
mailed. Notices sent to us will be processed in accordance with our
policies and procedures which may require you to provide us with additional
information or documentation to be effective. If the addressee provided
for below rejects or otherwise refuses notice or if notice cannot be
delivered because the address for notice has changed but to which delivery
of notice was attempted, then notice is effective upon the rejection,
refusal or attempt to deliver.
b.
Our Notice Address. Unless we notify you otherwise, you will
send notices to us at:
Vantage Hospitality Inc.
Suite 204 - 250 McDermot Avenue
Winnipeg, Manitoba, Canada, R3B 0S5
Attention: William T. S. D. Kiely, President
Fax: 1-204-942-1580
E-mail: members@vantagegold.com .
c.
Your Notice Address. We will send notice to you at the address,
electronic mail address, or facsimile number you indicated on your Application.
You must notify us immediately of any change in your notice address.
4. INDEMNIFICATION
AND LIMITATION OF LIABILITY
a.
Indemnity. You will indemnify, defend, and hold harmless us,
any Third Party, and our Affiliates, successors, and permitted assigns
from and against all damages, liabilities, losses, costs, and expenses,
including legal fees,
arising or alleged to have arisen from your breach, negligent or wrongful
act or
(ii) If we have
reason to believe, in our sole discretion, that you are involved in
any way in fraudulent or illegal business transactions or activities;
(iii) If
you are wound up, dissolved or liquidated or if any trustee in powers
is appointed in respect of you, or you become insolvent or bankrupt
or make or agree to any filing for the purposes of protection from creditors;
or,
(iv) We in good
faith believe the prospect of performance of the obligations under this
Agreement is impaired.
You agree to notify
us within 24 hours if any of the events described in sub-sections (i)
through (iii), above, occur.
f. Discontinuance
of Accepting Third Party Products.
Notwithstanding anything in this Agreement, we may require you to discontinue
acceptance of any Third Party Product at your Establishment(s).
6.
DISPUTE RESOLUTION AND ARBITRATION
a. Asserting
a Claim. The parties agree to use commercially reasonable efforts
to settle any Claim within 30 days following the time that a Claim is
raised or shorter time period as either party may determine. All Claims
will be resolved exclusively by arbitration pursuant to this section
6, except as otherwise provided for herein. Claim
means any claim, dispute, or controversy between you and us whether
contractual, extra-contractual, tortious or statutory arising from or
relating to this Agreement or the relationship resulting from this Agreement,
including the validity or enforceability or scope of this Arbitration
provision.
b. Arbitration.
A Claim that is not resolved directly between the parties will be resolved
pursuant to this section 6 and The Arbitration Act of Manitoba.
Any party desiring arbitration will make a written demand for the same
and within Ten (10) days after such written demand is received by the
other party, the parties will agree upon and appoint a single arbitrator.
In the event the parties fail to agree upon and appoint a single arbitrator
within the time period set forth herein, then within Ten (10)
days thereafter each party will designate an arbitrator and both arbitrators
will within Ten (10) days after their designation jointly designate
a third arbitrator satisfactory to them who will be chair of the arbitration
panel. If either party fails to appoint an arbitrator or the arbitrators
designated by these two parties are unable to agree upon the selection
of the third arbitrator within the time periods set forth above, such
arbitrator will be appointed by a judge of the Court of Queen’s Bench
of Manitoba. The expenses of the arbitrators will be paid as the arbitrators
will decide in the award. All arbitration proceedings will be in Winnipeg,
Manitoba, Canada. The decision of the arbitrators will be final and
binding on the parties and judgment upon any award rendered may be entered
in any court of competent jurisdiction.
7. MISCELLANEOUS
a. Confidentiality,
You must keep confidential and not disclose to any third party the terms
of this Agreement and any information that you receive from us that
is not publicly available.
b. Proprietary
Rights and Permitted Uses, Neither party has any rights in the other
party's Marks, nor may one party use the other party's Marks without
its prior written consent, except that we or a Third Party, if applicable,
may use your name, address, (including your website addresses or URLs)
and customer service telephone numbers in any media including any materials
that we or such Third Party may issue, Additionally, you may not issue
any press release or make any public announcement related to us, our
Affiliates or this Agreement without our prior written consent Any information
about Cardmembers and Card transactions. including the names, addresses,
account numbers and Card Identification Numbers (ClDs)
(collectively, Cardmember Information)
are confidential and our sole property or the sole
omission and failure
to perform under this Agreement (Indemnity Obligations).
In addition to the foregoing your Indemnity Obligations to us, our Affiliates,
successors and permitted assigns will also apply to failure in the provision
of your goods or services.
b.
Limitation of Liability. We (including a Third Party), our Affiliates,
successors or assigns will not be liable to you for any malfunction,
unavailability or failure of, or delay in processing through the World
Wide Web, direct connection or other devices or associated equipment
operated by us or others, or for the use or misuse of any Card or Cards
by any Cardmember or Cardmembers or any other person or person, or for
any act or omission of any Cardmember or Cardmembers, or any guest or
guests of any Cardmember or Cardmembers, including without limitation,
the conduct or behaviour of any such person in, at or with respect to
any one or more of your Establishments, or with respect to any person
or property whatsoever, including without limitation any attempt to
use or the use of a forged, simulated or otherwise invalid version of
the Card.
c. Limitation
of Liability. IN NO EVENT WILL WE (INCLUDING A THIRD PARTY), OUR
AFFILIATES, SUCCESSORS OR ASSIGNS BE RESPONSIBLE OR LIABLE TO YOU FOR
ANY INCIDENTAL, INDIRECT, SPECULATIVE, CONSEQUENTIAL, SPECIAL, PUNITIVE
OR EXEMPLARY DAMAGES OF ANY KIND (WHETHER BASED IN CONTRACT, TORT, INCLUDING
NEGLIGENCE, STRICT LIABILITY, FRAUD, OR OTHERWISE, OR STATUTES, REGULATIONS,
OR ANY OTHER THEORY) HOWSOEVER ARISING OUT OF OR IN CONNECTION WITH
THIS AGREEMENT, EVEN IF ADVISED OF SUCH POTENTIAL DAMAGES. NEITHER YOU
NOR WE WILL BE RESPONSIBLE TO THE OTHER FOR DAMAGES ARISING FROM DELAYS
OR PROBLEMS CAUSED BY TELECOMMUNICATIONS CARRIERS OR THE WORLD WIDE
WEB.
5. TERM
AND TERMINATION
a. Effective
Date/Termination Date. This Agreement begins as of the date: (i)
you first accept the Card after receipt of this Agreement or otherwise
indicate your intention to be bound by this Agreement, or (ii) we approve
your application to accept the Card, whichever occurs first ("Commencement
Date"). This Agreement will expire on the first (1st) anniversary
of the 31st day of December next following the Commencement
Date ("Expiry Date"). Subject to the provisions hereof, you must
honour the Card from the Commencement Date until the day after the Expiry
Date (the "Term"). We can terminate this Agreement without cause
at any time by notifying you. Termination will take effect according
to the notice period specified in Section 3 above.
b. Grounds
for Termination. In addition to our rights in Section 5.a. above,
we can terminate this Agreement at any time without notice to you and
without waiving our other rights and remedies if you have not granted
a privilege hereunder within any 3-month period. This Agreement is a
contract to extend privileges to Cardmembers, and if bankruptcy or similar
proceedings are filed with respect to your business, then this Agreement
will terminate automatically.
c. Post-Termination.
If this Agreement terminates, without waiving our other rights and remedies,
you must also remove all displays of our Marks and any Third Party Marks,
return our materials and equipment immediately.
d. Surviving
Provisions. The terms of all of Sections 1, 4, 5, 6 and 7 will survive
termination of this Agreement.
e. Events
That May Cause Termination. In addition, we reserve our right to
terminate this Agreement immediately without notice to you, and all
obligations or debts owed by you under this Agreement shall be due and
payable in full, upon the occurrence of any of the following events:
(i) You default
in your obligations under this Agreement;
k. Amendments,
We may change this Agreement at any time (including by amending any
of its terms, adding new terms. or deleting or modifying existing terms)
on at least ten days’ prior to notice to you.
I.
Entire Agreement This Agreement is the entire agreement between
you and us regarding the subject matter hereof and supersedes any previous
agreements, understandings, or courses of dealing regarding the subject
matter hereof.
m.
Excusable Delay/Force Majeure In no event shall either party
be liable to the other for any delay in or failure to perform due to
causes beyond the control and without the fault or negligence of the
party claiming excusable delay or force majeure including without limitation,
any act of God or any act or omission of another party.
n.
Consent to Use Personal Information.
Solely in this Paragraph 7.n., the words "we", "our"
and "us" mean Vantage Hospitality Inc., its affiliates and
their agents and service providers (acting on their behalf). "You"
and "your" means: (i) the sole proprietor, where an Establishment
is a sole proprietorship; (ii) the partners, where an Establishment
is a partnership; (iii) the signing officers, where an Establishment
is a corporation; or (iv) the signing officers of the business entity
whose Information we collect for the purpose of providing the services
under this Agreement, where an Establishment is any other business entity.
Information is any information about you and includes Personal
Information which is any information which relates to an individual
and allows that individual to be identified.
We collect, disclose,
use and process Information: (1) to consider initiating and to initiate,
maintain and develop our relationship with you and the Establishment
in connection with our offering products and services generally, including
helping us to understand the current and future needs of our customers
and to otherwise analyze and manage our business and risk; (2) to monitor
transaction activity; (3) as permitted by or to comply with legal and
regulatory requirements; (4) to promote and to market products and services
offered by us or other well established companies, including by means
of direct marketing through ordinary mail, e-mail, telephone or other
available communication channels; and (5) where the provision of services
or benefits provided to you in relation to you are offered by or include
the participation of third party suppliers, to our sharing and exchanging
with such third party suppliers and their agents and service providers
any Information reasonably required for the provision of the services.
If you provide us with your e-mail address we will use it to provide
you reporting tools and for e-mail communications which may include
customer service notices. You agree that we, or reputable organizations
selected by and acting for us, may from time to time monitor or record
any of your telephone calls with us for the purposes of servicing accuracy,
quality assurance and training. We may use Information in our records
for as long as it is needed for the purposes described above even after
our relationship with you or the Establishment has ceased. You consent
to our collection, disclosure, use and processing of Information about
you for the purposes described above. You authorize third parties to
give us the Information for these purposes. If you provide us with Information
about any other individual, you confirm that the individual: (i) has
consented to our collection, disclosure, use and processing of that
Information for these purposes as reasonably required; and (ii) authorizes
third parties to give us the Information for these purposes.
You may refuse
or withdraw your consent under 7.n. completely or
you may select from any partial consent options that we may make
available by calling 1-204-949-1218.
Your request will be processed promptly but may not be captured for
promotions already in progress. This
will not limit information we may
provide for you when you contact us.
o.
Business Information Consent.
The Establishment consents to the sharing and exchange of Information
by us with any person, or corporate entity with
property of our
Affiliates' third party licensees, Except as otherwise specified, you
must not disclose Cardmember Information, nor use it other than to facilitate
Card transactions in accordance with this Agreement. Where you mention
the Cards as a privilege method, you must use our Marks, and as applicable,
Third Parties' Marks, but only as described in our or their logo sheets.
c. Your
Representations and Warranties.
You represent and warrant to us that: (i) you are duly qualified and
licensed to do business in all jurisdictions in which you conduct business;
(ii) there is no circumstance threatened or pending that might have
a material adverse effect on your business or your ability to perform
your obligations hereunder; (iii) you are authorized to enter into this
Agreement on behalf of your Establishments and Affiliates, including
those indicated in this Agreement, and the individual who signs this
Agreement or otherwise enters into it has authority to bind you and
them to it; (iv) you are not a person or entity listed on the List of
Names made subject to the Regulations Establishing a List of Entities
pursuant to subsection 83.05(1) of the Criminal Code of Canada or the
United Nations Suppression of Terrorism Regulations, or any other such
list or regulation that may exist now or in the future (Prohibited
Lists); the Prohibited Lists under this section may be subject to
change from time to time, with or without notice to you; (v) all information
that you provided in connection with this Agreement is true, accurate,
and complete; and (vi) you have read this Agreement and kept a copy
for your file, If any of your representations or warranties in this
Agreement becomes untrue, inaccurate, or incomplete at any time, we
may immediately terminate this Agreement in our discretion.
d. Compliance
with Laws, You will comply with all applicable laws, regulations,
and rules.
e. Governing
Law; Jurisdiction, This Agreement and the rights of the parties
herein will be governed and construed in accordance with the laws of
the Province of Manitoba and the laws of Canada applicable in Manitoba.
f. Interpretation
In construing this Agreement, unless the context requires otherwise:
(i) the singular includes the plural and vice versa; (ii) the term "or"
is not exclusive; (iii) the term "including" means "including,
but not limited to;"
(iv) the term "day" means "calendar day"; (v) any
reference to any agreement (including this Agreement) instrument, contract,
policy, procedure. or other document refers to it as amended, supplemented,
modified, suspended, replaced, restated, or novated from time to time;
(vi) all captions, headings, and similar terms are for reference only;
and (vii) unless otherwise noted, all amounts are in United States Dollars
("USD").
g. Assignment.
You may not assign this Agreement without our prior written consent.
We may assign this Agreement to our Affiliates without your consent.
Except as otherwise specified herein, this Agreement binds, and enures
to the benefit of, the parties and their respective successors and permitted
assigns.
h. Change
of Control and Material Changes,
You agree to advise us immediately of a change of control or any other
material change in the way you carry on business which could impact
the way we provide services to you under this Agreement.
i. Waiver:
Cumulative Rights, Either party's failure to exercise any of its
rights under this Agreement, its delay in enforcing any right, or its
waiver of its rights on any occasion, will not constitute a waiver of
such rights on any other occasion. No course of dealing by either party
in exercising any of its rights will constitute a waiver thereof. No
waiver of any term of this Agreement will be effective unless it is
in writing and signed by the party against whom the waiver is sought
to be enforced.
j. Savings
Clause. If any term of this Agreement is held by a court of competent
jurisdiction to be illegal or unenforceable, that term will be replaced
by an enforceable term most closely reflecting the parties' intentions,
with the balance of the Agreement remaining unaffected.
essential to the management of our businesses including the disclosure of Information when we assign our rights to others such as for the sale or collection of debts.
To obtain more
information about our policies and procedures in protecting your privacy,
including how to request access to and correction of your Information
that we hold, please visit our Website at www.vantagegold.com or call us at (204) 949-1218 to request
a copy of our Privacy Code.
q.
Complaint Procedures. If you should have any complaint, please
contact us at (204) 949-1218 or write to our manager of member services
at:
Vantage Hospitality Inc.
Suite 204 - 250 McDermot Avenue
Winnipeg, Manitoba, Canada, R3B 0S5
Attention: William T. S. D. Kiely, President
Fax: 1-204-942-1580
E-mail: members@vantagegold.com .
r.
Language. The parties have agreed that this Agreement and the
documents related thereto be drawn up in the English language. LES PARTIES
EXIGENT QUE LA PRESENTE CONVENTION AINSI QUE LES DOCUMENTS QUI S'Y RATTACHENT
SOIENT REDIGES EN ANGLAIS.
s.
No Third Party Beneficiaries.
Unless otherwise provided for herein, this Agreement does not and is
not intended to confer any rights or benefits on any person that is
not a party hereto, and none of the provisions of this Agreement will
be enforceable by any other person other than the parties hereto, their
successors and permitted assigns.
8. VANTAGE
GOLD CARD™ FEES
a.
Annual Fee for Card. You will pay to us in advance
the fee set out in your Application form for your membership in the
Vantage Gold Card™ program for the period running from the Commencement
Date to the Expiry Date inclusive, in immediately available United States
Dollars.
b. Fees Non- Refundable. All membership fees paid by you to us are non-refundable as they are earned and hereby deemed to have been earned upon our delivery to you of confirmation of our acceptance of you as a Vantage Gold Card™ member.
c.
Renewal of Membership. Your membership will renew automatically,
unless we terminate it or you notify us hereunder of your decision to
terminate your Vantage Gold CardTM membership. You must cancel
your membership before it renews in order to avoid billing of the next
ensuing year’s membership fees for the renewal term to your credit
card. While you are a member in the Vantage Gold CardTM facility
we will notify via email message not later than One (1) Month prior
to your membership renewal date. Each renewal will occur at the
then current membership fee, including any applicable taxes.
9. INTELLECTUAL
PROPERTY RIGHTS
You expressly
acknowledge and agree that all patent, copyright, trademark, trade secret
and other rights in and to the Vantage Gold CardTM and all
related intellectual Property are the sole, exclusive and absolute property
of Vantage Hospitality Inc. or its licensors, and nothing herein is
intended to, nor will it, in any way transfer any ownership rights therein
to you. If this Agreement terminates you will have no further
right to make any use of any of our intellectual property whatsoever.
whom the Establishment
has or proposes to have a business relationship and to the use of other
third party databases or references provided on behalf of the Establishment
to obtain or verify information about the Establishment and its financial
circumstances.
p.
Nature of Information Collected.
The Information we collect from time to time may include: (1) Information
to identify you such as name, date of birth, contact information; (2)
Information about your financial circumstances and behaviour; (3) Information
for the provision of products and services (for example, language and
other preferences); (4) Information relating to transactions arising
from your and the Establishment's relationship with or through us.
We collect Information
from various sources including from you directly through applications,
correspondence or other communications, through the products and services
you or the Establishment uses, from others with your consent or other
permitted sources.
We will review
and analyze Information in various ways. This involves our understanding
of the ordinary use of our products and services in order to identify
unusual activity.
When we promote
and market products and services offered by us or other well-established
companies ("promotions"),
each promotion is carefully developed to ensure that it meets our standards.
We try to make sure these promotions reach only those customers most
likely to take advantage of them. To do this, we develop lists for use
by us based on Information you have provided us on your applications,
in surveys and other communications. We may also use that Information,
along with non-credit information from external sources, to develop
lists that are used by us. The lists used to send promotions are developed
under strict conditions designed to safeguard the privacy of Information.
Except in the
limited circumstances where our use of Information is permitted or required
by law, before using your Information for any new purposes we will explain
them to you and seek your consent.
Subject to legal
and contractual restrictions, you can withdraw your consent to our use
of your Information at any time with reasonable notice. For example,
as described above you may choose not to receive marketing offers or
other promotional materials. If you refuse or withdraw your consent
for any purpose that is necessary for us to fulfill our product or service
contract with you. We will not be able to provide you, or continue to
provide you with the product or service. In some cases, certain consents
are mandatory and cannot be withdrawn. Similarly, you cannot withdraw
your consent on matters that are essential to the management of our
businesses including the disclosure of Information when we assign our
rights to others such as for the sale or collection of debts.
Except in the
limited circumstances where our use of Information is permitted or required
by law, before using your Information for any new purposes we will explain
them to you and seek your consent.
Subject to legal and contractual restrictions, you can withdraw your consent to our use of your Information at any time with reasonable notice. For example, as described above you may choose not to receive marketing offers or other promotional materials. If you refuse or withdraw your consent for any purpose that is necessary for us to fulfill our product or service contract with you. We will not be able to provide you, or continue to provide you with the product or service. In some cases, certain consents are mandatory and cannot be withdrawn. Similarly, you cannot withdraw your consent on matters that are